Privacy Policy

Information we collect

Information you give us:

• Account details such as your email address and password when you sign up.
• Your quiz answers (recipient, occasion, interests, budget) and any name or notes you enter.
• Order and delivery details for digital products (custom songs and cards).
• Messages you send us for support.

Information collected automatically:

• Usage data (pages viewed, actions taken) and general device/browser information.
• Approximate location derived from your IP address.
• Cookies and similar technologies (see below).

Cookies & tracking

We and our partners use cookies and similar technologies to:

• Keep you signed in and remember your preferences (essential).
• Measure traffic and usage through privacy-friendly analytics (Vercel Web Analytics).
• Track referrals to merchants. When you click an affiliate link, our affiliate networks (such as Awin and CJ) may set cookies so a resulting purchase is attributed to us. Those cookies are governed by the networks’ own privacy policies.

How we use your information

• Provide gift recommendations and operate the Site and your account.
• Process and deliver orders for digital products.
• Respond to your questions and provide support.
• Improve our recommendations, content, and services.
• Send you transactional messages (e.g., order confirmations, password resets).
• Detect, prevent, and address fraud, abuse, or security issues, and comply with law.

How we share information

We do not sell your personal information. We share information with service providers who help us run the Site, only as needed:

• Supabase — database, authentication, and storage.
• Stripe — payment processing. Card details are handled by Stripe; we do not store full card numbers.
• Resend — sending our emails.
• Vercel — hosting and privacy-friendly analytics.
• Affiliate networks (e.g., Awin, CJ) — referral tracking when you click affiliate links.

We may also share information to comply with law or protect our rights.

Affiliate relationships

KindlyBox participates in affiliate programs and may earn a commission when you purchase through links on our Site, at no additional cost to you. Purchases are made on the merchant’s website and are subject to the merchant’s own terms and privacy practices.

Data retention

We keep personal information for as long as your account is active or as needed to provide the Site, meet legal obligations, resolve disputes, and enforce our agreements. You can ask us to delete your account at any time.

Your rights & choices

Depending on where you live (including the EU/UK under GDPR and California under the CCPA/CPRA), you may have the right to access, correct, delete, or port your personal information, and to opt out of certain uses. To make a request, email us at info@kindlybox.com. You can also manage cookies through your browser settings.

Children’s privacy

The Site is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. We will post the updated version here and revise the “Effective” date above.

Contact us

Questions about this policy? Email info@kindlybox.com or visit our Contact page.

KindlyBox LLC · info@kindlybox.com